Total Support Group

FreeSat Support

Profesional Satellite Installation across the UK

There is currently a plethora of television options available on the market, but Total Support Group ensures a professional installation experience. 

Our satellite teams utilise years of experience as well as the latest high-quality materials and equipment to ensure the ultimate viewing experience every time.

Our Standard (Satelliet) Freesat Installation Options

Dish installations are carried out to the highest recognised standards by
professional installation teams using the latest "Digital Test Equipment" and incorporate "High Quality Materials" which have been approved for satellite TV reception. (LNB's, Cable, Connectors etc).

Standard Satellite Dish Installation Options Include: 

  • Freesat dish installation to a single point or multi room points - This can include twin room feeds for PVR (recordable) type receivers
  • Existing dish upgrades - This covers additional room feeds to an existing dish, this can include twin feeds for PVR's
  • Maintenance call - Lost signal? Our engineer will attend site, check your signals, if required, and possible, re-align your dish, or advise and quote for a dish relocation if you have a Line Of Sight (LOS) issue. Note- LOS issues can include new buildings, or trees covering the signal path from the dish to the satellite, sometimes these can be resolved by moving the dish, but other times they are not able to be resolved. In either case the cost of the maintenance call will remain as a full charge

Our Freesat (Satellite Dish) Installation Guidelines and Expectations

Satellite Dish installations are carried out to the highest recognised standards by professional installation teams using the latest "Digital Test
Equipment" and incorporate "High Quality Materials"" which have been approved for digital reception. (LNB's, Cable, Connectors etc).

Standard Satellite Dish Installation Options Include:

  • Professional & Experienced Installation Engineers
  • A High quality black mesh dish (45 - 65cm) installed
  • Robust standard wall mounting brackets
  • Double screened downlead cables up to 20m (External/Surface Mounted)
  • All digital signals are measured for quality/ signal level 
  • Single or Multi-room Outlet Options are available 
  • A 12 Month Parts Warranty on all new installations

All of our 'Standard' satellite dish installation options are defined as a 'Standard' option requiring a 1 Man installation team to safely install a 'Standard' set of materials below gutter height onto a domestic property of two storeys or less in height in accordance with HSE/ CAI safety guide lines/ recommendations. (Coverage restrictions apply) "

Note: Signal reception is site specific and dependent upon the local elements such as service availability (effective coverage) / transmission power/topography and the relationship to physical obstacles (Other buildings/ structures/ hills/trees etc)


What’s not included?

  •  Freesat TV or set-top box, or unpacking of the TV
  • More than the purchased number of signal feeds. Note: Further connections may be possible on-site; please ask for details at time of booking.
  • Octo LNB May be additionally charged on the day if the above has not been confirmed. - Octo = 8 port LNB, Standard installations have Quad (4) port LNB's, each PVR (recordable box) will use 2 feeds, meaning a maximum of 2 boxes on a standard dish/Quad LNB, or 4 boxes on an Octo LNB.
  • Moving any sockets, whether power, telephone or other, or changing any cabling that was put in by someone else like Sky or BT.
  •  Moving fittings, fixtures or heavy items of furniture
  • Redecoration
  • Specialist non-standard brackets or materials
  • Installations on buildings over 2 storeys
  • Listed buildings or buildings in conservation areas.
  • Fitting to large/ non-standard chimney stacks*
  • Extended cable runs
  • Concealed cabling
  • Signal filters
  • Amplifiers or distributors


Contact our team for more information

on the professional TV aerial installation service we provide for clients across the UK.